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11Jul

Royal Saudi Air Force

Training Military Officers

In addition to military pilots, air forces have ground support staff that support the aircrew. In a similar manner to civilian airlines there is therefore supporting ground crew, as pilots cannot fly without the assistance of other personnel such as engineers, loadmasters, fuel technicians and mechanics. OLC have trained such military aircrew and supporting personnel such as airfield defence troops, weapons engineers and air intelligence staff form the Royal Saudi Air Force.

Partners

Royal Saudi Air Force (RSAF) staff are highly qualified professionals that seek international qualifications and recognition for their competencies and skills.

Profile

Several short term, two and five week, training courses have been carried out by OLC, in the UK, to up skill RSAF military officers in non-military competencies.

The Vision

To provide a complete experience for RSAF officers, including delivery of non-military short term courses in the UK. The joint vision of RSAF and OLC was to provide excellent training in inspiring venues in Manchester, UK and to ensure the accommodation, welfare and extra activities were appropriately managed.

The Process

All of the hard work in organising and delivering training for overseas delegates in the UK was done by OLC. A superb hotel, the Place and superb venues, OLC Manchester Branch, Manchester United Football Club and the Civic City Hall played host to RSAF officers during their stay in the UK.

The programmes of training during 2012 season included ‘Diplomacy and Protocol’ ‘Budgeting and Finance’ and also ‘Training Management’ courses of 2 weeks and 5 weeks duration.

Professor John Sharp, Dr David Bamber and Dr Chris Bamber of OLC delivered exciting and valuable training both in classroom and on field trips around the northwest of England. The main philosophy of OLC training courses are to facilitate learning by doing and provide useful tools and techniques that can be used back in the work place. For example, during the Diplomacy and Protocol course the Lord Mayor of Manchester was visited and the RSAF officers were given a civic welcome by the first citizen of the city.

The Benefits

The RSAF officers gained experience of the culture, work ethics, diplomacy and protocols of the UK as well as improving specific skills gained on their course. Teaching by professors and doctors skilled in facilitating learning by doing transferred knowledge through many practical training activities that supported classroom delivery.

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11May

STAG Geological Services

ISO 9001: 2008 Quality Management Case Study Systems

STAG is recognised as a leading provider of practical solutions to

its expanding customer base of major multinationals & emerging independents worldwide.

STAG Geological Services Limited formed in 1995 with a small, select group of wellsite and operations geologists. Client companies appreciated the straightforward approach of Stag, and the competence of the personnel offered. Stag grew with the development of a training arm and the establishment of two lecture rooms as comfortable venues in newly built offices.

Partners

Dr Chris Bamber of OLC acting as quality consultant to STAG helped implement new quality practices and appointed third party assessors DNV to certify the newly developed quality management systems.

Profile

Building a quality system certified by DNV would be immediately recognised in the industry as a commitment to quality provision of geological services.

The Vision

To position STAG as a quality assured provider of geological services to the worldwide oil and gas industry.

The Process

OLC carried out an initial audit and gap analysis of the STAG Geological Services Ltd operational activities in Aldermaston, UK. This led the way for a process of developing a quality management system that satisfied ISO 9001: 2008 requirements. Firstly, the key process of STAG were identified and documented within a business system model which became the central tenet of their quality management manual.

OLC trained James Tidey in the skills of quality auditing and continuous improvement which in turn led to improvement of operations. After a period of systems development and consultation with OLC, the STAG quality management system was ready for third party assessment. The most appropriate of the certifying bodies for the industry STAG operated was considered as DNV. It was in January 2011 that the initial assessment was carried out and the certification visit was conducted in March of that year, leading to certification of STAG quality management system to ISO 9001: 2008 later that month.

The Benefits

The consulting process with OLC identified key areas of improvement for the business which led to certification, with DNV, of the STAG Geological Services Ltd quality management system within one year of the project start. STAG have confirmed their position within the oil and gas industry as leaders in the field of Geological Service provision.

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11May

Vestas Blades (UK) Ltd

HR Development Programme

Vestas started to manufacture wind turbines in 1979 and has played an active role in this dynamic industry ever since. In 1987, Vestas began to concentrate exclusively on wind energy and since then, the company has developed from a pioneer in the industry with a staff of around 60 to a global hi-tech market-leading group with more than 9,500 employees (Vestas Publication, June 2004).

Partners

Partnered with the University of Salford and EEF NW to provide internationally recognised certification for Vestas Blades Employees.

Profile

This human resource and people skill development programme of work was aimed at supporting all employees toward a shared purpose of building a High Performing Organisation.

The Vision

To position Vestas Blades UK as a Best–in-Class manufacturer on the Isle of White, through providing an organisational needs analysis and delivering training, education and skills development activities.

The Process

Through partnerships with EEF NW, The University of Salford and OLC delivered to employees of Vestas Blades an unrivalled training and development programme. This programme delivered to the entire company on the Isle of Wight an awareness of the need for Organisational Excellence and High Performance Organisation best practice. In particular, OLC trained up to 26 employees to University Diploma level with Salford University and to Professional Diploma level with the EEFNW and through OLC City and Guilds Centre Status the Business Improvement Techniques programme up to level 4 to all technical staff personnel.

Professor John Sharp lead the team of trainers and lecturers to deliver a co-ordinated set of modules and awareness sessions for employees of Vestas.

The Benefits

The organisational needs analysis has led to delivery of recognised professional and academic qualifications which has increased the personnel competence of the entire organisation and positioned Vestas Blades UK as centre of excellence in organisational excellence within the Vestas Group

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10Mar

Azzawiya Oil & Gas Refinery

Tailored Higher National Certificate in Operations Engineering

Azzawiya Oil Refinery Company (ARC) needed to place their refinery technicians on a UK based Higher National programme of engineering study. OLC (Europe) Ltd. Incorporating EETTEC were able to provide a tailored course suited to the needs of ARC and focus the programme on oil refinery operations.

Dr. Chris Bamber, Managing Director (EETTEC Ltd)

Partners

Azzawiya Oil Refinery Company (ARC) were taught by OLC’s Engineering Academic Team, including Professor John Sharp.

Profile

Azzawiya Oil Refining Company (ARC) is a wholly owned subsidiary of Nation Oil Corporation (NOC) and is incorporated under Libyan Commercial Law since 1976. It started production with a nameplate capacity of 60,000 BPSD and in 1977, production capacity was doubled to 120,000 BPSD. It was designed to produce products to meet latest specifications of International Standards. It is also equipped to maintain strict air and water quality standards as enforced in other developed countries.

The Vision

To provide a tailored course for 39 weeks that satisfied EDEXCEL accreditation requirements and fulfilled the need of refinery operations technical content.

The Process

Dr Chris Bamber devised with collaboration from the training department at ARC a tailored 39 weeks programme. This would be unique to EETTEC Limited and would allow technicians the opportunity to go for an HNC within 39 weeks of starting the programme.

Dr Chris Bamber interviewed various operations technicians and also engineering staff at ARC. A review of similar programmes at other UK establishments was carried out and following discussion with the training department at ARC a programme was developed and accepted. That programme was approved by the NOC academic course analyst and students started their programme in March 2008.

It is our conscious decision to make sure that the assessment of their learning is made through presentations which remain exciting, fun and deeply engaging. We have had numbers up to nearly 200 in the past which the Express Networks building can easily accommodate and we are keen to keep this tradition going for the benefit of their students and our pleasure in teaching them.

The Benefits

ARC staff obtained UK accredited HNC in Operations Engineering (Instrumentation and Control) which includes modules focused on refinery operations and refinery engineering practices.

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